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The Sound Professionals extended warranty and technical support is available: via phone by appointment via text messaging via email
Technical Support provided by manufacturer (where available)
Warranty repair
We will open product packaging and connect all devices to each other that are part of the system before shipping to customer
One hour of expert assembly/integration by Sound Professionals Technician
Drop Shipment Fee
Repair/refurbish/test a USB microphone
Non-Warranty Repair – Flat repair charge $49.95 – includes repair and return shipping.
Add a 3.5mm male and 3.5mm female to mic cable at specified distance from mic
Evaluate product returned to us for non-warranty repair
Technician Labor – 1 hour
Re-terminate microphone solderable connector. Customer will supply microphone, cable and connector. Cable can be shorted at no additional cost.